FREQUENTLY ASKED QUESTIONS
Get a quick overview of our clothing, sizes, shipping, exchanges, and everything you need to know before you buy.
Where is my order?
You can check the status of your order at any time through our online tracking system. All you need is your order number and the email address you used to place your order or your tracking number.
Click here to track your order now.
How do I know what size to choose?
Each of our dresses includes a detailed Size Guide . If you're between sizes, we suggest choosing your preferred fit: a closer fit for a contouring effect or a size up for more comfort.
Are your sizes standard or do they run small?
Our sizes follow a carefully designed scale for real bodies. No guesswork or adjustments required. However, you can write to us if you need personalized help.
How long does it take for my order to arrive?
Domestic express shipping takes 4 to 7 business days . In remote areas, it may take a little longer. You'll receive a notification with the tracking number as soon as your order is shipped.
What happens if my garment has a defect?
Each piece undergoes rigorous quality control. But if we missed anything, write to our customer service team and they'll resolve it immediately. Our garments come with a 60-day warranty.
What makes your dresses different?
We design timeless pieces with flattering silhouettes, premium fabrics, and unique details. Each garment is a tribute to the style, strength, and authenticity of the woman who wears it.
Can I write to you before purchasing?
Of course. Our team is here to help you with whatever you need. Email us at support@liseanova.com and we'll be happy to respond.
Still have doubts?
Always feel free to contact us. Our customer service team will respond as soon as possible.
Email : support@liseanova.com