Shipping policy

Order Processing Time

All orders are processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.

Estimated Delivery Time

Our standard delivery timeframe is:

  • United States: 4–6 business days from the date of shipment.

  • International Orders: +3–7 business days, depending on destination and customs processing.

Delivery times may vary due to factors outside our control, such as carrier delays or customs clearance.

Shipping Options & Costs

We currently offer the following shipping methods:

  • Standard Shipping – $6.90
    Free on orders over $65
    Delivery: 4–6 business days
    Basic and reliable delivery service.

  • Eco-Friendly Shipping – $8.90
    Delivery: 4–6 business days
    Reduced-impact, sustainable shipping option.

  • Premium Shipping – $24.90
    Delivery: 3–6 business days
    Priority handling with faster processing. (Skip queue)

Shipping options and final costs will be displayed at checkout based on your selection.

International Shipping & Duties

For orders shipped outside the United States:

  • Customers are responsible for any import duties, VAT, GST, or customs fees.

  • Liseanova is not liable for delays caused by customs inspections or carrier-related issues.

Shipping Notes

  • Shipments are made only to the address provided by the customer.

  • No deliveries to P.O. boxes or restricted areas.

  • All delivery estimates are approximations and may be affected by peak seasons, weather, or carrier limitations.

  • In-person pickup is not available.

Questions?

If you have any questions about your order or shipping details, please contact us:

support@liseanova.com
+1 (505) 447-7099
Liseanova — 2105 Vista Oeste St NW, Suite E-1044, Albuquerque, New Mexico 87120, United States

Customer Service Hours: Monday–Friday, during business hours corresponding to local time in New Mexico, United States.